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Application Engineer - Russia (lubricants)
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Архивная вакансия
от 16.10.2013 |
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Компания:
SGS
Направления деятельности:
Нефтепромысловая химия
Регионы работы:
Москва
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Key Accountabilities:
Primary responsibility will be for the successful implementation of projects at Key Customers through effective use of Key account tools and process including KAP/ CIP/ Trial process/ Case study / Transfer of best practices & offer Application support in MWF & HPL. This will be achieved by:
EXTERNAL:
1. Providing a high degree of credibility in front of the Customer during the business development process
2. Developing strong relationships with key customer manufacturing and engineering teams.
3. Providing input into the development of new Customer proposals,
4. Understand Customer needs in terms of technical support and services and able to prepare complete proposals including products and services.
5. To liaise with the customer to conduct benchmarking activities of the customer’s processes enabling Castrol to analyze the customer’s productivity and quality performance levels in order to differentiate Industrial lubricants products or services.
INTERNAL:
6. To take ownership of Application support in Russia and adherence to BP Management Framework including HR, Code of Conduct and Safe2Go processes and to demonstrate good leadership behaviours.
7. Materiality of project plans and adherence to delivery timelines.
8. HSSE awareness & compliance; Coaching safe practices to colleagues and customer.
9. Strong support to KAM and BDM for:
a. Conducting detailed surveys; benchmarking analysis of Customer processes and existing lubrication practices
b. Setting up and supporting the products / management change implementation process at the Customers sites.
c. Agreeing trials protocols and objectives
d. Measuring, monitoring and reporting performances after implementation
e. RCA & Troubleshooting lubrication issues in Key Accounts
10. Providing customer insight and process expertise to Industrial Lubricants local sales groups to ensure products applications is fully in line with current and future key Customer and market needs.
11. Where time and logistics permit, beyond Key Account projects, provide training to local teams in Application expertise for MWF & HPL.
12. Managing own time effectively to ensure that Customer visits, technical work and report writing are carried out in a logical and efficient manner will be necessary.
13. To initiate as appropriate new product development requirements trials via OD&I either of a customer specific or a general segment need. Close communication with Technology, Product Management, Offer Development and Key Account Directors and Key Account Managers are essential.
Competencies
Product and service Knowledge (Industry knowledge, Technical expertise on products and applications)
Project planning and scheduling (Consistent good track record)
Partnership and Teamwork
Innovation
Desirable Criteria & qualifications:
• More than 3 years in B2B Sales or Application role:
• More than 3 Years working in a Manufacturing Industry:
• Product & Application knowledge:
• Ability to demonstrate value selling:
• Project management skills:
• Influencing abilities:
• Negotiation skills:
• Good presentation skills:
• Strong interpersonal communication skills:
• Strong networking skills:
• Superb judgment and Problem Solving Skills:
• Analytical abilities:
• RCA & Process driven approach:
• Relevant university degree or equivalent:
• Russian & English: Fluent
The individual should also be:
• Strong team player
• Able to work alone and be extremely self-motivated – ability to work remotely for extended period
• Able to work under pressure and have good time management skills
• Can do Attitude
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