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Service Center Supervisor - Ведущий инженер центра сервисного обслуживания
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Вакансия
от 28.05.2014 |
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Компания:
Flowserve
Направления деятельности:
Инженерно-технический персонал ИТР
Регионы работы:
Самара
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Put your Career in motion with Flowserve
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 15,000 employees in more than 50 countries, we combine our global reach with a local presence. Join a company with the most comprehensive product lines and broadest applications experience in the world. You'll be part of a team known for its industry-leading talent, unparalleled portfolio and unmatched commitment to customer success. Our culture promotes recognition and rewards creativity, hard work and commitment. We invite you to put your talents and experience in motion with Flowserve. Flowserve is an Equal Opportunity Employer.
At our location in Samara, Russia we are presently looking for a
Service Center Supervisor (m/f)
The Flowserve Service Center will operate in an end user environment and offer 24 hr. / 7 days a week / 365 days service to users in the Chemical, Petrochemical and Power Industry as well as General Industry and Oil & Gas. The nature of the work is the installation, commission, start up, lifetime support, maintenance, troubleshooting and modification & upgrading of rotating equipment. These activities are in the service center as well as in the field on customer premises. You are responsible for the order acknowledgement, job preparation, procurement, shop instruction, quality and on time delivery as well as lead the service team. Safety and very good house- keeping are major priorities for him and he will instruct his people accordingly.
It is Flowserve's objective to increase market share and financial result through a close relation with our customers which should be based on mutual interest and serving mutual goals. To establish full customer service, close cooperation and good relations are required with the pump and seal division.
The SC Supervisor needs to possess a thorough knowledge of valve systems and related repair processes. You need to have in depth Know – how and accomplish the operational and quality goals of the service center. You will manage technical and cost relevant items involved with the quotation preparation for Service/Repair activities.
As required, you will make field service trips accompanying salesmen to prospective customer plants in order to consult on pair and services to be performed. Know – How on mechanical and electrical engineering is required to successfully execute all installation work, commissioning, trouble shooting, and repair work.
As a team leader, you are the primary responsible person to motivate your team of professionals and help them to develop themselves to an higher level skills and know how to develop their careers within Flowserve.
As the Service Center is a Sub-Operation of Flowserve Villach, Austria, you will work closely with and report directly to the Production Manager Flowserve Villach.
• Your Principle Accountabilities
• Руководить и управлять трудовыми ресурсами
• Обеспечивать соблюдение требований безопасности труда, охраны окружающей среды и гигиены.
• Помогать клиентам и обеспечивать техническую поддержку по телефону, когда он находится на месте
• Выполнять поиск и устранение неисправностей, решать технические проблемы для обеспечения рабочей готовности и полной продуктивности оборудования наших клиентов
Координировать/организовывать внутренние работы по обслуживанию, а также выездное обслуживание
• Нести ответственность за составление графиков, организацию командировок, своевременное предоставление всей соответствующей еженедельной документации по обслуживанию и командировочным расходам
• Тесно сотрудничать с подразделением по работе с насосами и уплотнениями.
Your Qualifications
• Высшее образование в области машиностроения
• Не менее 3 лет опыта работы, предпочтительно в области арматуростроения или нефтегазовой промышленности
• Очень хорошее знание английского языка (разговорного и письменного): технический, бытовой и бизнес-английский
• Опыт работы с системой менеджмента качества ISO 9001
• Высокая ориентация на работу с клиентами
• Кандидат должен быть общительным, обладать гибкостью в обращении с людьми
What we offer
This function can be the start of a great career with a major company in this field. We offer a competitive package of rewards, which is in line with your experience and expertise.
Our largest strength is our people. They are responsible for our strong results and high level of customer satisfaction. We take great pride in developing our employees and training our employees to make certain we have the most qualified personnel in the control valve industry.
When you are interested in this position please click the link for immediate application, http://tinyurl.com/SAM26401 or send your application to: emajobs@flowserve.com, starting the subject with 26401.
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